All sales are final. We are a small business run and don't have a warehouse to store products or process returns. Each piece is made specifically for you based on your selections. We appreciate your understanding and are grateful for your order!
Orders in Process
We start production on each product immediately when it is ordered based on the exact details of the order. We don't have the ability to cancel or alter orders after they are placed. Please be certain of all details before placing your order. Thank you!
Exchanges (if applicable)
We only replace defective or damaged items. If your product is damaged in shipping, please email us photos to email@example.com so we can begin the process of replacing your order. Thank you!
Shipping time depends upon your specific order details. We estimate 2 weeks for production and shipping for most of our products and will do our best to get it to you even quicker if possible!